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About Our Company

About J. O'Brien Company

J. O’Brien Company is an enterprise-level provider of modern security solutions. We educate and collaborate with our clients to solve today’s security needs while planning for what comes next.

With 40 years of experience in access control, credential management, card printing, and custom products, we’ve built a reputation for reliable expertise, responsive service, and practical long-term support.

From incomparable customer service to certified repair technicians, we are always available to answer questions, provide resources, and restore service. Businesses within a 50-mile radius of our New Jersey headquarters are eligible for onsite printer repair and maintenance, and many popular products are stocked for same-day shipping.

40 Years of ExperienceTrusted expertise in security, identification, and credentialing solutions.
Onsite NJ ServiceEligible businesses within 50 miles can access onsite printer repair and maintenance.
Fast Product AvailabilityPopular products are kept in stock so many orders can ship the same day.
Leadership

Meet the Team Behind J. O'Brien

Our leadership team combines strategic vision, product expertise, technical knowledge, and customer-focused service to support organizations across a wide range of security and identification needs.

Sharmay O'Brien

President & CEO

Sharmay is president and chief executive officer of J. O’Brien Company, Inc. She oversees the strategic direction of the New Jersey-based security company. Under her leadership, J. O’Brien has evolved from a small heat sealing production facility into a global provider of complete security solutions. She is committed to making the buying experience simple, efficient, and stress free while guiding the team to develop thoughtful product solutions from leading manufacturers.

Michael Piana, Vice President of Sales & Marketing

Michael Piana

Vice President of Sales & Marketing

Mike is responsible for managing strategy and sales globally. He leads with an emphasis on creating a rich, personalized approach to account management and applies his industry expertise to meet complex customer needs. From challenging projects to long-term planning, Mike works to ensure excellent attention to detail before, during, and after the sale.

Chris D, Manager, Professional Services

Chris D

Manager, Professional Services

Chris manages J. O’Brien’s technical support team. The team is certified to provide maintenance and repair for all major ID card printer brands and can also assist with the deployment of ID card and visitor management software. From project management and implementation to training, Chris helps ensure a smooth and cost-effective transition.

Wes W, Chief Information Officer

Wes W

Chief Information Officer

Wes is responsible for all aspects of J. O’Brien’s information technology and systems. He oversees the planning and implementation of internal systems designed to improve service, while also establishing invoicing and transaction processing standards and educating staff on current technologies and best practices.

Tony M, Director of Sales & Marketing

Tony M

General Manager

Tony is ready to provide immediate answers to customer questions and help identify the right products, services, and process improvements. He can explain features, warranty agreements, promotions, and product availability, helping customers make informed decisions with confidence.