About J. O'Brien Company
J.O’Brien Company is an enterprise level provider of modern security solutions. We educate and collaborate with our clients to solve their security needs, while planning for their future. In business for over 30 years, our experience in access control, credential management, card printing, and custom products has gained us global recognition. Our partnerships with first-class manufacturers, provides you access to an extensive offering of powerful and versatile security products you won’t find anywhere else. From incomparable customer service to certified repair technicians, we are always available to answer questions, provide resources, and restore services. Any business within a 50 mile radius of our New Jersey headquarters is eligible for onsite printer repair and maintenance. We carry a constant supply of our most popular products, which means orders can ship the same day! No matter your budget or size, J.O’Brien will find the best solution for you.
We are a proud HID Channel Partner, Datacard Enterprise Solutions Partner, and a Zebra Authorized Service Provider (ZASP).
Sharmay O'Brien, Chief Executive Officer
Sharmay is president and chief executive officer of J. O’Brien Company, Inc. She oversees the strategic direction of the New Jersey based security company. J. O’Brien supplies corporations, schools, healthcare facilities, and government agencies. Under her leadership as CEO, J. O’Brien has evolved from a small heat sealing production facility to a global provider of complete security solutions. Sharmay wants your buying experience with J. O’Brien to be simple, efficient, and stress free. She ensures her employees are putting themselves in your shoes to develop strategic product solutions from leading manufacturers.
Michael Piana, Vice President of Sales and Marketing
Mike is responsible for managing strategy and sales globally. He leads his team with the emphasis on creating a rich, personalized approach to account management. Mike is fully dedicated to applying his industry expertise to meet your needs. He gladly takes on your most challenging projects to provide you with a multi-faceted action plan. Mike will ensure his personalized approach is manifested in all areas of customer service with the goal of becoming a cornerstone of your security strategy. Regardless of the scope of your order, he and his team will maintain excellent attention to detail before, during, and after the sale.
Chris D, Manager, Professional Services
Chris manages the J. O’Brien’s technical support team. Our team is certified to provide maintenance and repair on all major ID card printer brands. You will receive the added benefit of on-site technical services. The team can assist you with the deployment of ID card and visitor management software, including: project management, implementation, and training. J. O’Brien will facilitate a smooth transition to ensure a timely and cost effective result.
Anna S, Inside Customer Support
Anna supervises the processing of your orders. She maintains customer account records and history. Anna has a broad knowledge of security and identification products, credential accessories, and ID card printer supplies. She is available to assist you with pricing inquires, order status updates, and delivery schedules.
Wes W, Chief Information Officer
Wes is responsible for all aspects of J. O’Brien’s information technology and systems. He oversees the planning and implementation of internal systems to improve our service to you. Wes establishes invoicing and transaction processing standards at J. O’Brien and educates our executives and sales staff on current technologies and practices.
Tony M, Sales Associate
Tony is ready to take your call or email and provide immediate answers to questions. He can provide information, recommend improved processes, and identify new product and service applications. Tony can explain product features, warranty agreements, and information on daily deals and promotions. Feel free to contact Tony for product availability or to reserve products for online orders.
Lourdes J, Production Manager
Lourdes manages the production plant. She coordinates the assembly schedules, raw materials, customer deadlines, job assignments, and product customization. Lourdes coordinates with our in-house graphics staff to ensure accurate reproduction of your logo. Her experienced attention to detail guarantees the highest level of quality for your finished product.
Paul E, Warehouse Manager
Paul manages receiving, warehousing, distribution, and maintenance operations. He ensures product stock is adequate to cover direct demand from you. Paul also oversees Just-In-Time Inventory for national contracts and supply chain requirements.